Utility Payment Options

Ways to Pay your Utility Bill:

  • Temporary Online Payment Portal

    Attention Customers,
    We have established a temporary online payment portal for our Utility Customers through our credit/debit card vendor, PayGov.US. At this time, the City continues to pay all credit/debit card fees for our Customers. No customer will be charged convenience fees for using this portal. This portal is available 24 hours a day.


    Note: The regular online payment portal is temporarily unavailable. Every effort is being made to restore the regular portal, which has customer statement information, as quickly as possible.  We apologize for the inconvenience.  Thank you.

How To S
et Up Your E-Billing Utility Account

  • Payment Drop Box 
Located at City Hall across from the Town Square off Henshaw Way NE. 


  • By Mail
Mail your bill to:

Attn: Utility Billing
City of Bainbridge Island
280 Madison Avenue N
Bainbridge Island, WA 98110

  • ACH Automatic Debit - This draws the amount due on the 20th of the month it was billed. Submit a completed ACH Form to start automatic debit. Drop off the completed ACH Form in person or mail to:
Attn: Utility Billing 
City of Bainbridge Island
280 Madison Avenue N 
Bainbridge Island, WA 98110

  • Bill Payer - Most banks offer account holders the ability to set up electronic payments.  Talk with your bank for details. Customers should allow five days for processing.
  • Credit or Debit Card by Phone - Call the City of Bainbridge Island, Monday - Friday, 8:00 a.m. - 4:00 p.m. at (206) 780-8591. The City continues to pay all credit card fees for our customers at this time.

COBI Utility Billing Dates:

The City of Bainbridge Island bills utilities every other month. Each bill represents two (2) months of consumption. Billing is processed the first week of each month and payment is due the last day of the month in which it is billed. Utility Billing is overseen by Finance & Administrative Services


Low-Income Seniors/Low-Income Disabled Citizens
 - Bainbridge Island residents age 61 or older and who have a combined annual household income in an amount that qualifies them for property tax exemption under RCW 84.36.381(5) - currently $40,000 - and/or low-income disabled persons may qualify for the following discounted to their single-family residence utility bills (BIMC 13.16.082 through 086, Ordinance Nos. 92-262005-26 and 2017-15, Resolution Nos. 2003-012005-04, and 2005-26):

Water 50% Reduction
Sewer 50% Reduction
Storm Drain 50% Reduction